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We looked at it seriously—but if you understand what the promise of BlackBerry is to its user base it's all about getting stuff done. Games, media, we have to be good at it but we have to support those guys who are ahead of the game. Very little time to consume and enjoy content—if you stay true to that purpose you have to build on that basis. And if we want to serve that segment we can't do it on a me-too approach.

The carriers are behind us. They don't want a duopoly" referring to Apple and Samsung. During the BlackBerry 10 launch event, the company also announced that it would change its public brand from Research In Motion to BlackBerry. These alternatives could include, among others, possible joint ventures, strategic partnerships or alliances, a sale of the Company or other possible transactions. This deal was also confirmed by Watsa. On September 29, , the company began operating a direct sales model for customers in the United States, where unlocked Q10 and Z10 smartphones were sold directly from the BlackBerry website.

With the right team and the right strategy in place, I am confident that we will rebuild BlackBerry for the benefit of all our constituencies. In April , Chen spoke of his turnaround strategy in an interview with Reuters, [69] explaining that he intended to invest in or partner with other companies in regulated industries such as healthcare, financial, and legal services.

He later clarified that BlackBerry's device division remained part of his strategy, and that his company was also looking to invest in "emerging solutions such as machine to machine technologies that will help power the backbone of the Internet of Things. In May , the low-cost BlackBerry Z3 was introduced onto the Indonesian market, where the brand had been particularly popular.

The budget handset was produced in partnership with Taiwanese manufacturer Foxconn Technology Group, which handled the design and distribution of the product. In the first quarter of the fiscal year, Chen stated: We feel pretty good about where we are. Chen did not provide sales figures for the Z3 phone in Indonesia. In September , Chen unveiled the BlackBerry Priv , a keyboard-slider smartphone utilizing the Android operating system with BlackBerry-developed software enhancements, including a secure bootloader, full-disk encryption, integrity protection, and the BlackBerry HUB.

During this time, BlackBerry also expanded its software and services offerings with several key acquisitions. Trefis, an analyst team and Forbes contributor, called Good "a nice strategic fit for BlackBerry's software business," noting that the acquisition would "help improve BlackBerry's cross-platform EMM support and bring in a relatively large and diverse customer base, while also helping drive incremental revenue growth.

It remained ambivalent about the company's outlook overall. In January , Chen stated that BlackBerry did not plan on developing any new devices running BlackBerry 10, and that the company would release two new Android devices at most during Chen stated that the company was "no longer just about the smartphone, but the smart in the phone". In February , BlackBerry acquired UK-based cybersecurity firm Encription, [90] with the intention of branching out into the security consulting business.

It was released to BlackBerry's partners on February 21, , and officially launched on June 12, Also in February , analyst firm Research released a report on BlackBerry's improved financial position and product focus. The number of active BlackBerry users has increased over time. In the fourth quarter of fiscal year ended March 3, , RIM shipped In the quarter ended June 28, , RIM announced that the number of BlackBerry subscribers had reached 78 million globally.

The company also announced the delay of the new BlackBerry 10 OS until the first quarter of The global subscriber base of BlackBerry users declined slightly for the first time to 79 million, after peaking at an all-time high of 80 million the previous quarter.

In September , the company announced that its growing BBM instant messaging service will be available for Android and iPhone devices.

BlackBerry stated that the service has 60 million monthly active customers who send and receive more than 10 billion messages a day. The "BBM Channels" enhancement is expected in late , whereby conversations are facilitated between users and communities, based on factors such as common interests, brands, and celebrities.

In the wake of the loss, Heins stated: Between and , the stock price of the company dropped by 87 percent due to the widespread popularity of the iPhone. Goldman Sachs estimated that, in June , BlackBerry accounted for 1 percent share of smartphone sales, compared to a peak of around 20 percent in With the release of its financial results for the first fiscal quarter of in June , Chen presented a more stable company that had incurred a lower amount of loss than previous quarters.

The New York Times described "a smaller-than-expected quarterly loss", [73] based on the June 19, news release:. During the first quarter, the Company recognized hardware revenue on approximately 1. The company was often criticized for its dual CEO structure. On June 30, , an investor push for the company to split its dual-CEO structure was unexpectedly withdrawn after an agreement was made with RIM.

They were replaced by Thorsten Heins. On March 29, , RIM announced a strategic review [] of its future business strategy that included a plan to refocus on the enterprise business and leverage on its leading position in the enterprise space. Therefore, we plan to build on our strength. Following the assumption of role as CEO, Heins made substantial changes to the company's leadership team.

On March 28, , Lazardis relinquished his position as vice chairman and announced his resignation from the board of directors. Chen, who assumed the CEO role in the first week of November. Chen's compensation package mainly consists of BlackBerry shares—a total of 13 million—and he will be entitled to the entire number of shares after he has served the company for five years. Chen has a reputation as a 'turnaround' CEO, [] turning the struggling enterprise software and services organization Sybase into enough of a success to sign a merger with SAP in He has firm views on net neutrality and lawful access, [] [] and has been described by former colleagues as a "quick thinker who holds people accountable.

In June , RIM announced its prediction that Q1 revenue would drop for the first time in nine years, and also unveiled plans to reduce its workforce. On July 25, , employees from BlackBerry's research and development department and new product testing were laid off. The layoffs were part of the turnaround efforts. On September 20, , BlackBerry confirmed that the company will have a massive layoff of 4, employees by the end of This would be approximately 40 percent of the company's workforce. BlackBerry had at its peak about 20, employees, but when CEO John Chen joined BlackBerry in there were additional layoffs in February to compete with smartphones , so the total employees numbered 6, On July 21, , BlackBerry announced an additional layoff of an unspecified number of employees, [] with another laid off in February As of August , the company had 4, employees.

On January 14, , in the final hour of trading in U. The existing Java-based BlackBerry OS was intended to operate under much different, simpler conditions such as low powered devices, narrow network bandwidth and high security enterprises. However, as the needs of the mobile user evolved, the aging platform struggled with emerging trends like mobile web browsing, consumer applications, multimedia and touch screen interfaces.

Users could experience performance issues, usability problems and instability. The company tried to enhance the aging platform with a better web browser, faster performance, a bundled application store and various touch screen enhancements, but ultimately decided to build a new platform with QNX at its core.

However, it was criticized for having incomplete software it initially lacked native email, calendaring and contacts and a poor app selection. It fared poorly until prices were substantially reduced, like most other tablet computers released that year Android tablets such as the Motorola Xoom and Samsung Galaxy Tab , and the HP TouchPad. BlackBerry 10 , a substantially updated version of BlackBerry Tablet OS intended for the next generation BlackBerry smartphones, was originally planned for release in early The company delayed the product several times, remembering the criticism faced by the BlackBerry Playbook launch and citing the need for it to be perfect in order to stand a chance in the market.

It is the first phone by the company not to run an in-house built operating system. BlackBerry's Android is almost stock Android, with their own tweaks to improve productivity and security.

On April 1, BlackBerry reported that it sold , phones in its fiscal fourth quarter, amid expectations of ,—, handset sales for the first full quarter of reporting since the Priv's release.

On July 26, a new, mid-range model with only an on-screen keyboard was introduced, the unusually slim BlackBerry DTEK50 , powered by the latest version of Android 6. BlackBerry chief security officer David Kleidermacher stressed data security during the launch, indicating that this model included built-in malware protection and encryption of all user information.

In July , industry observers expected the company to announce two additional smartphones over the subsequent 12 months, presumably also with the Android OS. Through the years, particularly as the company evolved towards its new platform, BlackBerry has made numerous acquisitions of third party companies and technology. BlackBerry acquired the company as a wholly owned subsidiary on July 11, The company continues to operate out of Waterloo.

The Certicom intellectual property portfolio includes over patents and patents pending worldwide that cover key aspects of elliptic curve cryptography ECC: On January 23, , VeriSign entered into an agreement to acquire Certicom.

The first product to contain this browser, the BlackBerry Torch , was named after the company. On September 8, , DataViz, Inc. On March 26, , the company announced its acquisition of Viigo, a Toronto-based company that developed the popular Viigo for BlackBerry applications, which aggregated news content from around the web. Terms of the deal were not disclosed.

The acquired company was to serve as the foundation for the next generation BlackBerry platform that crossed devices. Mobile company TCL has since licensed the rights to the BlackBerry phone brand in many markets across the world.

In , Scoreloop was acquired by BlackBerry. On December 1, , all Scoreloop services were shut down. Gist was acquired in February , by BlackBerry. Gist is a tool that helps users to organise and view all their contacts in one place. Gist's services closed down on September 15, in order for the company to focus on BlackBerry Scroon was acquired in May by BlackBerry Ltd.

The deal was publicly announced in November Movirtu was acquired in September , by BlackBerry. Movirtu is a U. At the time of the acquisition BlackBerry announced they would expand this functionality beyond BlackBerry 10 to other mobile platforms such as Android and iOS. Secusmart was acquired in September The German-based company was one of the steps to position BlackBerry as the most secure provider in the mobile market. Secusmart had the agreement to equip the German Government with high secure mobile devices that encrypt voice as well as data on BlackBerry 10 devices.

Those phones are currently in use by Angela Merkel and most of the ministers as well as several Departments and the Parliament. WatchDox was an Israel-based Enterprise File Synchronization and Sharing company which specialized in securing access to documents on a cloud basis. BlackBerry acquired the company in April On Wednesday July 22, , BlackBerry announced that it had acquired AtHoc, a provider of secure, networked emergency communications.

A Mobile Application Management platform that manages and secures app data through application virtualization. The BlackBerry Dynamics suite of apps includes email, calendar, contacts, tasks, instant messaging, browsing, and document sharing. The BlackBerry Dynamics SDK allows developers to utilize the platform's security, and add functionality from BlackBerry's other solutions into their applications. An Enterprise File Synchronization and Sharing EFSS platform, Workspaces provides file-level digital rights management controls alongside file synchronization and sharing functionality.

A two-factor, certificate-based VPN authentication solution that allows users to authenticate without requiring PINs or passwords. An IP-based enterprise instant messaging platform that provides end-to-end encryption for voice, video, and text-based communication.

On May 17, , BlackBerry released AtHoc Account to help businesses more easily keep track of their staff in an emergency.

Since the turn of the century, RIM has been embroiled in a series of suits relating to alleged patent infringement. On September 16, , Research In Motion was awarded a patent pertaining to keyboard design on hand-held e-mail devices. Upon receiving the patent, it proceeded to sue Handspring over its Treo device.

During the appeals, RIM discovered new prior art that raised a "substantial new question of patentability" and filed for a reexamination of the NTP patents in the United States Patent and Trademark Office. That reexamination was conducted separately to the court cases for infringement. The agreement eliminates the need for any further court proceedings or decisions relating to damages or injunctive relief.

District of Hartford, Connecticut. The suit was filed in response to discussions about patents held by Xerox that might affect RIM's business, and also asked that patents held by Xerox be invalidated. On January 22, , Motorola requested that all BlackBerry smartphones be banned from being imported into the United States for infringing upon five of Motorola's patents.

Their patents for "early-stage innovations", including UI, power management and WiFi, are in question. Eatoni alleged that RIM's alleged infringement of plaintiff's ' patent constituted an antitrust violation. Research In Motion Corp. No typo , , Memorandum and Order, p. In July , a U. On May 26, , BlackBerry announced that it had reached an agreement with Qualcomm Incorporated resolving all amounts payable in connection with the interim arbitration decision announced on April 12, Following a joint stipulation by the parties, the arbitration panel has issued a final award providing for the payment by Qualcomm to BlackBerry of a total amount of U.

According to BlackBerry Limited, Facebook has built swaths of its empire on the messaging technology which was originally invented by them during the time when the Facebook chief, Mark Zukerburg was still living in a Harvard University dorm room. Furthermore, an internal review found that hundreds of stock-option grants had been backdated, timed to a low share price to make them more lucrative. On February 5, , several executives and directors of Research In Motion agreed to pay the penalties to settle an investigation into the backdating of stock options.

The guide ranks manufacturers according to their policies and practices to reduce their impact on the climate, produce greener products, and make their operations more sustainable. RIM appeared for the first time in with a score of 1. In the Energy section the company was criticized by Greenpeace for not seeking external verification for its data on greenhouse gas GHG emissions, for not having a clean electricity plan and for not setting a target to reduce GHG emissions.

RIM performed badly in the Products category, only scoring points for the energy efficiency of its products as it reports that its BlackBerry charger gets the European Commission IPP 4-star rating. Meanwhile, on Sustainable Operations the company scored well for its stance on conflict minerals and received points for its Paper Procurement Policy and its mail-back programme for e-waste.

In its report on progress relating to conflict minerals , the Enough Project rated RIM the sixth highest of 24 consumer electronics companies. On June 30, , an alleged anonymous senior RIM employee penned an open letter to the company's senior management.

The writer's main objective was getting co-CEOs Mike Lazaridis and Jim Balsillie to seriously consider his or her suggestions and complaints on the current state and future direction of the company. On October 10, , RIM experienced one of the worst service outages in the company's history.

After a four-year stand-off with the Indian and Tamil government over access to RIM's secure networks, the company demonstrated a solution that can intercept consumer email and messaging traffic between BlackBerry handsets, and make these encrypted communications available to Indian security agencies.

There continues to be no access to secure encrypted BlackBerry enterprise communications or corporate emails. From Wikipedia, the free encyclopedia. Mike Lazaridis Douglas Fregin. This section's tone or style may not reflect the encyclopedic tone used on Wikipedia. See Wikipedia's guide to writing better articles for suggestions. May Learn how and when to remove this template message. This article's Criticism or Controversy section may compromise the article's neutral point of view of the subject.

In May , the low-cost BlackBerry Z3 was introduced onto the Indonesian market, where the brand had been particularly popular. The budget handset was produced in partnership with Taiwanese manufacturer Foxconn Technology Group, which handled the design and distribution of the product.

In the first quarter of the fiscal year, Chen stated: We feel pretty good about where we are. Chen did not provide sales figures for the Z3 phone in Indonesia. In September , Chen unveiled the BlackBerry Priv , a keyboard-slider smartphone utilizing the Android operating system with BlackBerry-developed software enhancements, including a secure bootloader, full-disk encryption, integrity protection, and the BlackBerry HUB.

Billed as a "comprehensive mobile security platform for the Enterprise of Things," [93] BlackBerry Secure further deepens the integration between BlackBerry's acquisitions and its core portfolio. According to Forbes, it brings all of BlackBerry's products "under a single umbrella. It was released to BlackBerry's partners on February 21, , and officially launched on June 12, Also in February , analyst firm Research released a report on BlackBerry's improved financial position and product focus.

The number of active BlackBerry users has increased over time. In the fourth quarter of fiscal year ended March 3, , RIM shipped In the quarter ended June 28, , RIM announced that the number of BlackBerry subscribers had reached 78 million globally. The company also announced the delay of the new BlackBerry 10 OS until the first quarter of The global subscriber base of BlackBerry users declined slightly for the first time to 79 million, after peaking at an all-time high of 80 million the previous quarter.

In September , the company announced that its growing BBM instant messaging service will be available for Android and iPhone devices. BlackBerry stated that the service has 60 million monthly active customers who send and receive more than 10 billion messages a day. The "BBM Channels" enhancement is expected in late , whereby conversations are facilitated between users and communities, based on factors such as common interests, brands, and celebrities.

Chen, who assumed the CEO role in the first week of November. Chen's compensation package mainly consists of BlackBerry shares—a total of 13 million—and he will be entitled to the entire number of shares after he has served the company for five years. Chen has a reputation as a 'turnaround' CEO, [] turning the struggling enterprise software and services organization Sybase into enough of a success to sign a merger with SAP in He has firm views on net neutrality and lawful access, [] [] and has been described by former colleagues as a "quick thinker who holds people accountable.

The layoffs were part of the turnaround efforts. On September 20, , BlackBerry confirmed that the company will have a massive layoff of 4, employees by the end of This would be approximately 40 percent of the company's workforce. BlackBerry had at its peak about 20, employees, but when CEO John Chen joined BlackBerry in there were additional layoffs in February to compete with smartphones , so the total employees numbered 6, On July 21, , BlackBerry announced an additional layoff of an unspecified number of employees, [] with another laid off in February As of August , the company had 4, employees.

In June , RIM stock fell to its lowest point since This was due to National Bank of Canada analyst Kris Thompson's announcement that the new BB10 devices were expected to sell better than anticipated; along with raising the target stock price. On January 14, , in the final hour of trading in U. The existing Java-based BlackBerry OS was intended to operate under much different, simpler conditions such as low powered devices, narrow network bandwidth and high security enterprises.

However, as the needs of the mobile user evolved, the aging platform struggled with emerging trends like mobile web browsing, consumer applications, multimedia and touch screen interfaces. Users could experience performance issues, usability problems and instability. The company tried to enhance the aging platform with a better web browser, faster performance, a bundled application store and various touch screen enhancements, but ultimately decided to build a new platform with QNX at its core.

It is the first phone by the company not to run an in-house built operating system. BlackBerry's Android is almost stock Android, with their own tweaks to improve productivity and security.

On April 1, BlackBerry reported that it sold , phones in its fiscal fourth quarter, amid expectations of ,—, handset sales for the first full quarter of reporting since the Priv's release. On July 26, a new, mid-range model with only an on-screen keyboard was introduced, the unusually slim BlackBerry DTEK50 , powered by the latest version of Android 6.

BlackBerry chief security officer David Kleidermacher stressed data security during the launch, indicating that this model included built-in malware protection and encryption of all user information. In July , industry observers expected the company to announce two additional smartphones over the subsequent 12 months, presumably also with the Android OS.

Through the years, particularly as the company evolved towards its new platform, BlackBerry has made numerous acquisitions of third party companies and technology. BlackBerry acquired the company as a wholly owned subsidiary on July 11, The company continues to operate out of Waterloo.

On September 8, , DataViz, Inc. On March 26, , the company announced its acquisition of Viigo, a Toronto-based company that developed the popular Viigo for BlackBerry applications, which aggregated news content from around the web.

Terms of the deal were not disclosed. The acquired company was to serve as the foundation for the next generation BlackBerry platform that crossed devices. Mobile company TCL has since licensed the rights to the BlackBerry phone brand in many markets across the world. In , Scoreloop was acquired by BlackBerry.

On December 1, , all Scoreloop services were shut down. Gist was acquired in February , by BlackBerry. Gist is a tool that helps users to organise and view all their contacts in one place. Gist's services closed down on September 15, in order for the company to focus on BlackBerry Scroon was acquired in May by BlackBerry Ltd.

Secusmart had the agreement to equip the German Government with high secure mobile devices that encrypt voice as well as data on BlackBerry 10 devices. Those phones are currently in use by Angela Merkel and most of the ministers as well as several Departments and the Parliament.

WatchDox was an Israel-based Enterprise File Synchronization and Sharing company which specialized in securing access to documents on a cloud basis. BlackBerry acquired the company in April On Wednesday July 22, , BlackBerry announced that it had acquired AtHoc, a provider of secure, networked emergency communications. A Mobile Application Management platform that manages and secures app data through application virtualization.

The BlackBerry Dynamics suite of apps includes email, calendar, contacts, tasks, instant messaging, browsing, and document sharing. The BlackBerry Dynamics SDK allows developers to utilize the platform's security, and add functionality from BlackBerry's other solutions into their applications.

An Enterprise File Synchronization and Sharing EFSS platform, Workspaces provides file-level digital rights management controls alongside file synchronization and sharing functionality. A two-factor, certificate-based VPN authentication solution that allows users to authenticate without requiring PINs or passwords. An IP-based enterprise instant messaging platform that provides end-to-end encryption for voice, video, and text-based communication.

Said capabilities include secure messaging, voice, video, file sharing, and presence information. An emergency communication system, AtHoc provides two-way messaging and notifications across a range of devices and platforms. On May 17, , BlackBerry released AtHoc Account to help businesses more easily keep track of their staff in an emergency.

A real-time embedded operating system, QNX drives multiple software systems in modern auto vehicles, and forms the basis of solutions like BlackBerry Radar, an IoT-based asset tracking system for the transportation industry. Since the turn of the century, RIM has been embroiled in a series of suits relating to alleged patent infringement.

On September 16, , Research In Motion was awarded a patent pertaining to keyboard design on hand-held e-mail devices. Upon receiving the patent, it proceeded to sue Handspring over its Treo device. During the appeals, RIM discovered new prior art that raised a "substantial new question of patentability" and filed for a reexamination of the NTP patents in the United States Patent and Trademark Office. That reexamination was conducted separately to the court cases for infringement. The agreement eliminates the need for any further court proceedings or decisions relating to damages or injunctive relief.

Eatoni alleged that RIM's alleged infringement of plaintiff's ' patent constituted an antitrust violation. Research In Motion Corp. No typo , , Memorandum and Order, p. In July , a U. On May 26, , BlackBerry announced that it had reached an agreement with Qualcomm Incorporated resolving all amounts payable in connection with the interim arbitration decision announced on April 12, Following a joint stipulation by the parties, the arbitration panel has issued a final award providing for the payment by Qualcomm to BlackBerry of a total amount of U.

Furthermore, an internal review found that hundreds of stock-option grants had been backdated, timed to a low share price to make them more lucrative. On February 5, , several executives and directors of Research In Motion agreed to pay the penalties to settle an investigation into the backdating of stock options.

The Ontario Securities Commission approved the arrangement in a closed-door meeting. Initially, Balsillie had stepped down from RIM's board of directors temporarily for a year and remained in his executive role. The guide ranks manufacturers according to their policies and practices to reduce their impact on the climate, produce greener products, and make their operations more sustainable. RIM appeared for the first time in with a score of 1.

In the Energy section the company was criticized by Greenpeace for not seeking external verification for its data on greenhouse gas GHG emissions, for not having a clean electricity plan and for not setting a target to reduce GHG emissions.

RIM performed badly in the Products category, only scoring points for the energy efficiency of its products as it reports that its BlackBerry charger gets the European Commission IPP 4-star rating.

Meanwhile, on Sustainable Operations the company scored well for its stance on conflict minerals and received points for its Paper Procurement Policy and its mail-back programme for e-waste. In its report on progress relating to conflict minerals , the Enough Project rated RIM the sixth highest of 24 consumer electronics companies. On June 30, , an alleged anonymous senior RIM employee penned an open letter to the company's senior management. The writer's main objective was getting co-CEOs Mike Lazaridis and Jim Balsillie to seriously consider his or her suggestions and complaints on the current state and future direction of the company.

On October 10, , RIM experienced one of the worst service outages in the company's history. After a four-year stand-off with the Indian and Tamil government over access to RIM's secure networks, the company demonstrated a solution that can intercept consumer email and messaging traffic between BlackBerry handsets, and make these encrypted communications available to Indian security agencies.

May Learn how and when to remove this template message. This article's Criticism or Controversy section may compromise the article's neutral point of view of the subject. Please integrate the section's contents into the article as a whole, or rewrite the material. Retrieved October 21, Retrieved June 21, A brief history from Budgie to BlackBerry 10". Retrieved November 5, Retrieved February 18, Retrieved February 1, RIM changes company name to BlackBerry".

Retrieved January 30, Retrieved January 27, Mobile Subscriber Market Share". Retrieved June 25,