The bitcoin trader program has an unresponsive customer service


Before you can register an account you must accept our Terms of Service and Privacy Policy. By accepting this Agreement or by using the Service, you expressly acknowledge and agree that you are entering into a legal agreement with LocalBitcoins, and have understood and agree to comply with, and be legally bound by, this Agreement. For changes to these Terms of Service that will significantly affect your rights and obligations we will strive to notify you before the changes take effect.

You can terminate this Agreement at any time by concluding any outstanding trades and other obligations, withdrawing any remaining balances and deleting your account. To use our services, or to access this site or some of the resources it has to offer, you may be asked to provide registration details in order to register a user account " User Account " or " account ". It is a condition of use of this site and our services that all the details you provide are correct, current, and complete.

If we believe the details are not correct, current, or complete, we have the right to refuse you access to the site, or any of its resources, and to terminate or suspend your account. To be eligible to use our services you must be at least 16 years old.

You may only use your own account at LocalBitcoins. You may only act on your own behalf. You may not use your account to act as an intermediary or broker for any person or entity. You are not allowed to sell, borrow, share or otherwise make available your account or any detail necessary to access your account to people or entities other than yourself. You are responsible for maintaining adequate security and control of any and all usernames, passwords, two-factor authentication codes or any other codes or credentials that you use to access the services.

Your account must not contain misleading or fraudulent information, including, but not limited to having a non-personal phone number. Creating fake reputation information for your account, faking your country of origin or providing fraudulent identification documents is prohibited. If you wish to use our services as a company or other entity you are required to verify your account as a company.

A company-verified account is individual and can only be used by the person who registered it. Company accounts are not allowed to be shared with or used by other individuals or entities.

Accounts that are company-verified are allowed the following exemptions from these Terms of Service:. In order to ensure LocalBitcoins remains a safe platform for all of our customers we may require you to verify your identity to access part of the services we offer.

Identity verification may be required when you create advertisements, pass certain trade volume limits, during trade disputes, fraud investigations, and to ensure account ownership. As part of our ID verification process we require you to provide us with your full name as well as documents and photographs that verify your identity.

In certain situations we may require enhanced identity verification. ID verified accounts have a clear owner which makes it easy to return access to you if you lose all access to your account. It is very hard or impossible to return access to accounts that are unverified, even if you know your username, as it is difficult to identify the original account owner.

You can initiate bitcoin trades " trade "" or " contact " to either buy or sell bitcoin by sending trade requests to advertisements created by other users.

By sending a trade request you agree to be bound by the terms and conditions of the trade as selected and determined by the advertiser whether by selecting from options available to advertiser for advertisements or by any freeform terms and conditions set out by the advertiser in the Terms of trade field and displayed on the advertisement page. The terms and conditions specified by the advertiser are valid in all cases except when they contradict or violate these Terms of Service, are unreasonable or otherwise difficult to comply with, are illegal, or if both parties of the trade consent to alter the terms and conditions of the trade.

The exchange rate, bitcoin amount, payment window, payment method and other terms and conditions of the trade that are visible on the advertisement page prior to sending a trade request cannot be altered once a trade request has been sent and the trade has started. When you are selling bitcoin it is your responsibility to check that you have confirmed, independent of the buyer and their payment evidence, that you have received payment for the full amount, that the payment is not made by a third party to the trade, and that it was made according to your instructions given to the buyer.

After you have released a trade to the buyer it is not possible to cancel, reverse, dispute or otherwise recover or return the bitcoins to you. Payments made by buyers must be sent by the same person that registered and uses the account. Payment details provided by sellers must match the name of the LocalBitcoins account holder.

Making, providing, or attempting to make or provide payments to or from third parties is considered a violation of this agreement. All communication relevant to the trade must happen in the trade chat part of the trade in such a way that it is readily available for LocalBitcoins support staff to review. Communication that has not occurred on LocalBitcoins or that has been hidden, encrypted or otherwise obstructed from view is not taken into consideration during dispute review and dispute resolution.

When a buyer and a seller are in disagreement over a trade either party or LocalBitcoins can start a dispute " Disputed trade or " dispute "" to initiate a mediation process on the bitcoin held in escrow. Disputed trades are reviewed and resolved by LocalBitcoins. Disputes can only be started on trades that are open and marked as paid by the buyer. Trades that are not marked as paid by the buyer, have been released by the seller, cancelled by the buyer, automatically cancelled, or already disputed and resolved are considered completed and cannot be disputed, reversed, or altered.

When you are involved in a bitcoin trade it is important that you remain active and available from the time the trade is started to the time that the trade is completed, canceled, or resolved.

This means that you must be able to provide a response to a request by LocalBitcoins support in a disputed trade within 12 hours or you may be deemed as unresponsive and the dispute may be resolved against you. During a dispute review LocalBitcoins support may give you instructions that you are required to follow. The instructions given to you may require you to provide proof of payment, proof that you have or have not received payment e.

Unless otherwise specified by LocalBitcoins, these documents must be added to the disputed trade itself. Failure to follow the instructions may lead to the dispute being resolved against you. A disputed trade is most commonly resolved by LocalBitcoins support moving the escrowed bitcoin to the buyer or the seller of the disputed trade once the dispute resolution criteria are met. In rare situations where neither party fulfill the criteria, or it is in other ways unclear or not possible to determine which party has fulfilled the dispute resolution criteria, LocalBitcoins may decide to resolve the dispute by splitting the escrowed bitcoin between the buyer and the seller evenly or unevenly.

LocalBitcoins can resolve a disputed trade to a bitcoin buyer when one of the following criteria are met:. LocalBitcoins can resolve a disputed trade to a bitcoin seller when one of the following criteria are met:. If the buyer or the seller of a disputed trade provides fraudulent information or fraudulent documents or makes false claims or otherwise tries to force a certain outcome of a disputed trade the dispute may be immediately resolved against the user.

If you believe LocalBitcoins has resolved a dispute you are a party of in a way which is not in accordance with these terms you have a right to request a review. To request a review you need to notify us and specifically request a review by contacting customer support no later than days after the dispute resolution.

You can create bitcoin trade advertisements " advertisement "" or " ad " or " ads " to advertise that you want to buy or sell bitcoins.

When a trade request is sent to you a bitcoin trade is automatically started. When you have advertisements enabled you are required to be active and available to reply to trades started from these advertisements. If a dispute is initiated in a trade against an advertiser who is not active and available the advertiser may be deemed unresponsive as per this agreement and the dispute may be resolved against them.

Information and payment details you provide in advertisements and trades must at all times be correct and up to date. Disputes may be resolved against you if you include out-of-date payment details and a buyer completes payment accordingly. Refusal to complete trades or to provide payment details for trades opened from your advertisements is considered a violation of this agreement.

The price or price equation that is defined in the advertisement details must contain any and all fees that the advertiser requires the buyer to pay. After initiation of a trade the price is locked and cannot be changed or any additional fees added without consent from both parties of the trade. Local Cash advertisements are advertisements in the categories "Buy bitcoins locally" and "Sell bitcoins locally" or any other advertisement where the payment method is specified as cash or where the advertisement type is local sell or local buy.

Online advertisements are advertisements in the categories "Buy bitcoins online" and "Sell bitcoins online" or any other advertisement where the payment method is any other than cash or the advertisement type is online buy or online sell. Occasionally situations arise where we may need to limit, suspend, or terminate your account. Account limitation " limit ", " limitation " results in a temporary or permanent loss of access to a certain specific part or parts of the services we offer.

Account suspension " suspension ", " block ", " ban " results in a temporary loss of access to most parts of the services we offer. Account termination " termination ", " permanent ban " results in permanent loss of access to all services we offer as well as termination of this Agreement.

We have the right to, limit, suspend, or terminate your account or access to the services that we provide to you if:. We will normally give you a notice of any limitation, suspension, or termination of your account but we may, if it is reasonable to do so for example we consider it advisable for security reasons , limit, suspend or terminate your account without prior notice to you.

You acknowledge that our decision to limit, suspend, or terminate your account, may be based on confidential criteria that are essential to our risk management and security protocols and that we are under no obligation to disclose the details of our risk management and security procedures to you. In the event that we limit, suspend or terminate your account we will lift the suspension as soon as possible once the reasons for the suspension or termination no longer exist.

In certain situations your ability to access, conduct bitcoin transactions, or start trades using bitcoin held in your LocalBitcoins wallet may be limited. This limitation may be applied specifically to your account in order to safeguard bitcoin stored in your wallet when we e.

This limitation may be applied generally to all users or a subset of our users during service outages or maintenance outages of the website; during bitcoin hardforks or other situations where we believe there is a high risk to your bitcoin balance.

In the event that we limit access to your wallet we aim to remove the limitation as soon as possible once the reasons for the suspension or termination no longer exist. Just by paying close attention to the wording, it does not take a genius to find out that all of them were written by the same individual. All of them have the same type of tone. We found out that the photos on that BitCoin Trader website page are nothing more than stock photos, ones that were obtained for a few pennies.

There are several logos on the website of the BitCoin Trader scam, but there is one, in particular, that was able to garner our attention. Just so you know. Yes, there will never be a win. It is quite simple. That is what the BitCoin Trader review website also specifies. It mentions that all you have to do is work a few minutes a day in order to obtain fortunes. It mentions that you can easily double and sometimes even triple your investment and thus become a millionaire in a short period of time.

Well, one thing is to say it and another thing is to prove it. Where is the proof? This is the million dollar question at the moment. They know that if they impress you, they will more than likely get you to invest. Unless you have a question that relates to how to join or how to invest, you will not hear anything from customer service no matter how many emails you send them and no matter how long you wait.

This definitely should raise another red flag for all of you who were asking us—is BitCoin Trader a Scam? Check Crypto Robot Best Bitcoin Signals App in Town! Read our in depth Crypto Robot know why its 1. This is the type of platform that you want to avoid because it is another fraud that is only wanting to take your money away.

The BitCoin Trader review website is another fly in the trading field. Your email address will not be published.