Bitcoin bank robbed in oakville ontario
The cuts will largely target customer service positions that are no longer necessary as the company automates customer transactions, said Manulife Canada CEO Michael Doughty. The job cuts will come through voluntary exit programs and bitcoin bank robbed in oakville ontario attrition over the next 18 months, the financial services company said.
Manulife plans to focus personal client services on the 20 per cent of services dealing with major life events like a death in the family, while automating the 80 per cent of client interactions that cover submitting claims, asking questions and other routine tasks.
The shift is needed as customer expectations have changed dramatically in recent years and the financial services industry needs to catch up, said Doughty. Manulife said that along with cuts to customer service jobs the company will look to recruit and train digital talent to adapt to new technologies. The company is already using artificial intelligence in its life insurance operations to analyze millions of data points with algorithms to speed up the underwriting process, Doughty said.
Manulife will continue to expand its use of technologies including artificial intelligence across the company, he said. Manulifes digital restructuring follows a trend that is already playing out in the banking industry. The Bank of Montreal, for example, said in it was cutting about 1, staff as customers shift bitcoin bank robbed in oakville ontario online banking, while National Bank said in the same year it would cut jobs and hire technology-focused staff as the industry makes a digital transformation.
Manulife said it will also consolidate its two Kitchener-Waterloo operations into one Canadian division headquarters to cut aboutsquare feet from its footprint in the city.
The company also has bitcoin bank robbed in oakville ontario operating locations in Oakville, Bitcoin bank robbed in oakville ontario. Did you capture some amazing images or video? Share it with CTV News and it could appear online or on-air! Manulife plans to focus personal client services on bitcoin bank robbed in oakville ontario 20 per cent of services dealing with major life events such as a death in the family, while automating the 80 per cent of client interactions that cover submitting claims, asking questions and other routine tasks.
The shift is needed as customer expectations have changed dramatically in recent years and the financial services industry needs to catch up, Doughty said. Manulife said that along with cuts to customer service jobs, the company will look to recruit and train digital talent to adapt to new technologies.
Skip to content Manulife cutting jobs as it aims to go digital in customer service operations. On May 2, the company reported first-quarter earnings that topped market expectations. In addition to the announcement of job cuts, the company also said it plans to consolidate two separate locations into one Canadian headquarters in Waterloo, Ont. Motorist fired shotgun at pedestrian and cyclist during dispute in Moss Park: UK health-care worker arrested on suspicion of murdering 8 babies.
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