Robot icon pop answers characters level 6 part 2

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Throughout the conversation, always ensure your visitor never has to guess what to do next to get the information they need. Quick replies can contain text and an optional image. A luxury boutique hotel in Chicago might link to airline information as a concierge courtesy within their chatbot. Another feature of quick replies is that they can be used to get location information, which your customers can then see displayed on a map in Messenger as in the example below.

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