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Our Updated Terms and Privacy Policy. Our updated Terms of Service explains our agreement with you to use our Services. Our updated Privacy Policy explains what information we collect, how we use and share it, and the choices you have, including how to manage your privacy settings, access the information we have about you, and delete your account.
We build WhatsApp with strong privacy and security principles, like end-to-end encryption of your messages and calls, which means we and third parties can't read or listen to them.
Here are some important points:. To use WhatsApp, you must be at least 16 years old. WhatsApp is one of the Facebook Companies.
WhatsApp works and shares information with the other Facebook Companies to receive services like infrastructure, technology, and systems that help us provide and improve WhatsApp and to keep WhatsApp and the Facebook Companies safe and secure. When we receive services from the Facebook Companies, the information we share with them is used to help WhatsApp in accordance with our instructions.
Working together allows us to:. Nothing you share on WhatsApp, including your messages, photos, and account information, will be shared onto Facebook or any of our other family of apps for others to see, and nothing you post on those apps will be shared on WhatsApp for others to see, unless you choose to do so.
Today, Facebook does not use your WhatsApp account information to improve your Facebook product experiences or provide you more relevant Facebook ad experiences on Facebook. Learn more about how WhatsApp works with the Facebook Companies. We're always working on new ways to improve how you experience WhatsApp and the other Facebook Company Products you use. We'll keep you updated on new experiences we offer and our information practices. We offer new features like improvements to group chats and video calling.
We're continuing to build ways for you to communicate with businesses, and you'll be able to manage these communications. Our Privacy Policy also explains how we use infrastructure, systems, and service providers around the world, and that we transfer information outside of the European Economic Area.
In order to provide our Services as defined below through our apps, services, features, software, or website, we need to obtain your express agreement to our Terms of Service "Terms".
You agree to our Terms by registering, installing, accessing, or using our apps, services, features, software, or website. If you live in a country in the European Economic Area which includes the European Union , and any other included country or territory collectively referred to as the "European Region" , WhatsApp Ireland Limited provides the services described below to you; if you live in any other country except those in the European Region , it is WhatsApp Inc.
Privacy And Security Principles. Since we started WhatsApp, we've built our Services with strong privacy and security principles in mind. Connecting You With Other People. We provide ways for you to communicate with other WhatsApp users including through messages, voice and video calls, sending images and video, showing your status, and sharing your location with others when you choose. We may provide a convenient platform that enables you to send and receive money to or from other users across our platform.
WhatsApp works with partners, service providers, and affiliated companies to help us provide ways for you to connect with their services. We use the information we receive from them to help operate, provide, and improve our Services. Ways To Improve Our Services. We analyze how you make use of WhatsApp, in order to improve all aspects of our Services described here, including helping businesses who use WhatsApp measure the effectiveness and distribution of their services and messages.
WhatsApp uses the information it has and also works with partners, service providers, and affiliated companies to do this. We provide ways for you and third parties, like businesses, to communicate with each other using WhatsApp, such as through order, transaction, and appointment information, delivery and shipping notifications, product and service updates, and marketing.
Messages you may receive containing marketing could include an offer for something that might interest you. We do not want you to have a spammy experience; as with all of your messages, you can manage these communications, and we will honor the choices you make. We work to protect the safety and security of WhatsApp by appropriately dealing with abusive people and activity and violations of our Terms. We prohibit misuse of our Services, harmful conduct towards others, and violations of our Terms and policies, and address situations where we may be able to help support or protect our community.
We develop automated systems to improve our ability to detect and remove abusive people and activity that may harm our community and the safety and security of our Services.
If we learn of people or activity like this, we will take appropriate action by removing such people or activity or contacting law enforcement. We share information with other affiliated companies when we learn of misuse or harmful conduct by someone using our Services.
To operate our global Service, we need to store and distribute content and information in data centers and systems around the world, including outside your country of residence. This infrastructure may be owned or operated by our service providers or affiliated companies. We are part of the Facebook Companies. Learn more about the Facebook Companies and their terms and polices here. There are important differences between our Services and your mobile phone and a fixed-line telephone and SMS services.
Our Services do not provide access to emergency services or emergency services providers, including the police, fire departments, or hospitals, or otherwise connect to public safety answering points. You should ensure you can contact your relevant emergency services providers through a mobile phone, a fixed-line telephone, or other service. You must register for our Services using accurate information, provide your current mobile phone number, and, if you change it, update your mobile phone number using our in-app change number feature.
You agree to receive text messages and phone calls from us or our third-party providers with codes to register for our Services. You provide us, all in accordance with applicable laws, the phone numbers of WhatsApp users and your other contacts in your mobile address book on a regular basis, including for both the users of our Services and your other contacts. If you live in a country in the European Region , you must be at least 16 years old to use our Services or such greater age required in your country to register for or use our Services.
If you live in any other country except those in the European Region , you must be at least 13 years old to use our Services or such greater age required in your country to register for or use our Services. In addition to being of the minimum required age to use our Services under applicable law, if you are not old enough to have authority to agree to our Terms in your country, your parent or guardian must agree to our Terms on your behalf. You must provide certain devices, software, and data connections to use our Services, which we otherwise do not supply.
In order to use our Services, you consent to manually or automatically download and install updates to our Services. You also consent to our sending you notifications via WhatsApp from time to time, as necessary to provide our Services to you.
You are responsible for all carrier data plans, Internet fees, and other fees and taxes associated with your use of our Services.
WhatsApp cares about your privacy. WhatsApp's Privacy Policy describes our information including message practices, including the types of information we receive and collect from you, how we use and share this information, and your rights in relation to the processing of information about you.
The Privacy Policy sets out the legal bases for our processing of personal information about you, including the collection, use, processing, and sharing of such information, as well as the transfer and processing of such information to the United States and other countries globally where we have or use facilities, service providers, affiliated companies, or partners, regardless of where you use our Services. Our Terms And Policies. You must use our Services according to our Terms and policies.
If you violate our Terms or policies, we may take action with respect to your account, including disabling or suspending your account and, if we do, you must not create another account without our permission.
Legal And Acceptable Use. You must access and use our Services only for legal, authorized, and acceptable purposes. You will not use or assist others in using our Services in ways that: You must not or assist others to directly, indirectly, through automated or other means access, use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sublicense, transfer, display, perform, or otherwise exploit our Services in impermissible or unauthorized manners, or in ways that burden, impair, or harm us, our Services, systems, our users, or others, including that you must not directly or through automated means: Keeping Your Account Secure.
You are responsible for keeping your device and your WhatsApp account safe and secure, and you must notify us promptly of any unauthorized use or security breach of your account or our Services.
Our Services may allow you to access, use, or interact with third-party websites, apps, content, other products and services, and Facebook Company Products. For example, you may choose to use third-party data backup services such as iCloud or Google Drive that are integrated with our Services or interact with a share button on a third-party's website that enables you to send information to your WhatsApp contacts.
Please note that these Terms and the Privacy Policy apply only to the use of our Services. When you use third-party services or Facebook Company Products , their own terms and privacy policies will govern your use of those services. WhatsApp does not claim ownership of the information that you submit for your WhatsApp account or through our Services.
You must have the necessary rights to such information that you submit for your WhatsApp account or through our Services and the right to grant the rights and licenses in our Terms.
We own all copyrights, trademarks, domains, logos, trade dress, trade secrets, patents, and other intellectual property rights associated with our Services. You may not use our copyrights, trademarks, domains, logos, trade dress, patents, or other intellectual property rights unless you have our express permission and except in accordance with our Brand Guidelines.
You may use the trademarks of our affiliated companies only with their permission, including as authorized in any published brand guidelines. Your License To WhatsApp. In order to operate and provide our Services, you grant WhatsApp a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, create derivative works of, display, and perform the information including the content that you upload, submit, store, send, or receive on or through our Services.
The rights you grant in this license are for the limited purpose of operating and providing our Services such as to allow us to display your profile picture and status message, transmit your messages, store your undelivered messages on our servers for up to 30 days as we try to deliver them, and otherwise as described in our Privacy Policy. WhatsApp's License To You. We grant you a limited, revocable, non-exclusive, non-sublicensable, and non-transferable license to use our Services, subject to and in accordance with our Terms.
This license is for the sole purpose of enabling you to use our Services in the manner permitted by our Terms. No licenses or rights are granted to you by implication or otherwise, except for the licenses and rights expressly granted to you.
To report claims of third-party copyright, trademark, or other intellectual property infringement, please visit our Intellectual Property Policy. We may take action with respect to your account, including disabling or suspending your account, if you infringe the intellectual property rights of others. If anyone brings a claim "Third Party Claim" against us related to your actions, information, or content on WhatsApp, you will, to the extent permitted by law, indemnify and hold the WhatsApp Parties harmless from and against all liabilities, damages, losses, and expenses of any kind including reasonable legal fees and costs relating to, arising out of, or in any way in connection with any of the following: You will cooperate as fully as required by us in the defense or settlement of any Third Party Claim.
Your rights with respect to WhatsApp are not modified by the foregoing indemnification if the laws of your country of residence, applicable as a result of your use of our Services, do not permit it.
If you are a consumer and habitually reside in a territory within the European Region , the laws of your territory will apply to any Claim you have against us that arises out of or relates to these Terms or our Services, and you may resolve your Claim in any competent court in your territory that has jurisdiction over the Claim.
In all other cases, you agree that the Claim must be resolved in a competent court in Ireland that has jurisdiction over the Claim and that the laws of Ireland will govern these Terms and any Claim, without regard to conflict of law provisions. If you are a consumer located outside the European Region , United States, and Canada, the laws of the country in which you reside will apply to any Claim you have against us that arises out of or relates to these Terms or our Services, and you may resolve your Claim in any competent court in that country that has jurisdiction over the Claim.
In all other cases, you agree that the Claim must be resolved exclusively in the United States District Court for the Northern District of California or a state court located in San Mateo County, that you submit to the personal jurisdiction of either of these courts for the purpose of litigating any such Claim, and that the laws of the State of California will govern these Terms and any Claim, without regard to conflict of law provisions.
Please read that section carefully and completely. If you are not subject to the "Special Arbitration Provision for United States or Canada Users" section below, you agree that you will resolve any Claim you have with us relating to, arising out of, or in any way in connection with our Terms or our Services each, a "Dispute," and together, "Disputes" exclusively in the United States District Court for the Northern District of California or a state court located in San Mateo County in California, and you agree to submit to the personal jurisdiction of such courts for the purpose of litigating all such Disputes.
The laws of the State of California govern our Terms, as well as any disputes, whether in court or arbitration, which might arise between WhatsApp and you, without regard to conflict of law provisions. Availability Of Our Services. We are always trying to improve our Services. That means we may add or remove our Services, features, functionalities, and the support of certain devices and platforms.