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You sent some bitcoin to MultiBit Classic but the bitcoin never arrived. There is no record of the transaction in MultiBit Classic. The first thing to check is whether the bitcoin was actually sent ok. You can do this as follows:. Earlier versions of MultiBit Classic did not show transactions that had inputs that were not confirmed.

As this caused confusion this has been changed in version 0. If multibit download blockchain explorer have an old version of MultiBit Classic download the latest copy and install it. You will need to do a 'Reset block chain and transactions' so that MultiBit Classic can resync multibit download blockchain explorer see any transactions like this. What can you do about it? You can do this as follows: Request the transaction id from the person or company that sent it to you. Check the transaction on Blockchain.

Multibit download blockchain explorer verified that the transaction is on the block chain and it's confirmed To get the missing transaction into your wallet: Click on the wallet in the 'Wallets' side panel to make it the active wallet. Go into the 'Tools Reset Block chain and Transactions' menu option.

Click on the 'Reset block chain and transactions' button and let MultiBit Classic sync the block chain. Just leave MultiBit Classic to work its way through the sync. You should then see the transaction in your wallet. I'm running an old version of MultiBit Classic before 0. Related articles Here are some related articles Receiving bitcoin Reset block chain and transactions.

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Sometimes when sending bitcoin the transaction fails to be relayed causing an incorrect balance to be shown. The relay failure usually appears when the "seen by 1 peer" message never increases.

Normally peers relay quickly so if no peers have acknowledged in more than a minute then there is very likely to be a problem with the transaction.

If the peers are relaying and the balance is still not correct then you should review the "Spendable" article. You may just need to wait for a few minutes for a confirmation to take place. Since the problem is most likely caused by an earlier transaction which could be any transaction you have ever received it is necessary to perform a full reset of the block chain for your wallet. Some people have found that it takes several resets before a failed transaction is fully purged.

It is worth attempting at least 3 times to clear it. As a last resort you can attempt to "sweep the balance". This involves exporting your private keys without password protection into another wallet application and then using that application to send the entire balance back to MultiBit Classic using a fresh wallet.

We consider this a last resort because private keys stored without password protection should be considered compromised. Malicious code on your computer could steal or copy the keys and spend the balance. If you decide that this must be done then make sure that you don't use the private keys and their associated addresses again. That way if someone does happen to send bitcoin to them you still have the private keys to sweep the funds into a safe wallet.

Back to Table of Contents Balance is incorrect Sometimes when sending bitcoin the transaction fails to be relayed causing an incorrect balance to be shown. It is extremely unlikely that you have lost your bitcoins. It's not relaying - what should I do? Verify that your computer's clock is showing the correct time. Open MultiBit Classic and make sure the wallet you are interested in is selected in the 'Wallets' side panel.

Go the 'Tools Reset Block chain and Transactions' menu option. Click the 'Reset block chain and transactions' button. MultiBit Classic will start reloading the block chain. This can take some time. Just let it run and download the block chain. When it is finished, your wallet should reflect what is on the block chain. I've tried and tried and I need to clear this As a last resort you can attempt to "sweep the balance". OK I understand the risks - what do I do?